PERSONAL DATA PROCESSING
Responsible for data processing Joel Juht aka JJ’s personal website https://joeljuhtakajj.com (registry code 90012389)
Address: Filtri tee 1, 10132 Tallinn, Estonia
Phone: +372 5664 9578
We process the following personal information:
– name, telephone number and e-mail address;
– bank account number;
– cost and payment details of goods and services (purchase history);
– customer support information.
THE PURPOSE OF DATA PROCESSING ON THIS SITE
Personal data is used to manage customer support.
Purchase history data (grant date, size, customer details) are used to compile an overview of purchased services and analyze customer preferences.
The bank account number is used to return the payment to the customer.
Personal data such as email, phone number, customer name, processed to resolve issues related to the provision of goods and services (customer support).
The web store user’s IP address or other network identifiers are processed to provide a web store as an information society service and to use web usage statistics.
The processing of personal data is performed to fulfill the contract and/or orders with the client.
Processing of personal data takes place in order to comply with a legal obligation (eg accounting and dispute settlement).
RECEIVERS TO WHICH PERSONAL DATA SHALL BE PROVIDED
Personal information is transmitted to the online customer support for managing support, purchasing and purchasing history and addressing customer issues.
When the online store is billed by the service provider, the personal data is transmitted to the service provider for accounting purposes.
Personal data may be passed on to IT service providers if this is necessary to ensure the functionality of the web store or data storage.
SECURITY AND DATA ACCESS
Personal data is stored on joeljuhtakajj.com servers located in a Member State of the European Union or in the European Union
in the territory of the countries which have joined the economic area. The data may be forwarded to countries whose data protection level has been assessed by the European Commission to be adequate for US companies that are members of the Privacy Shield framework.
Access to personal data is provided by online shoppers who can access personal information in order to resolve technical issues related to the use of the online store and provide customer support services. The web store implements appropriate physical, organizational and information security measures to protect personal information against accidental or unlawful destruction, loss, alteration or unauthorized access and disclosure.
The transfer of personal data to online processors (e.g., transport service provider and data storage) is carried out on the basis of contracts with the online store and authorized processors. Authorized processors are required to ensure appropriate safeguards in the processing of personal data.
PERSONAL DATA IMPROVEMENT
Personal data can be viewed and corrected in the online store user profile. If the purchase has been made without a user account, you can access personal information through cluster support.
WITHDRAWAL OF CONSENT
If the processing of personal data takes place on the basis of client’s consent, the customer will have the right to withdraw the consent by informing customer support via e-mail.
When closing a web store customer account, personal data will be deleted, unless such data is required to be kept for accounting purposes or for resolving consumer disputes.
If a purchase has been made without a client account in the online store, the purchase history will be kept for three years.
In the event of disputes relating to payments and consumer disputes, personal data shall be retained until the claim is executed or the expiry of the limitation period.
The personal data necessary for accounting purposes will be kept for seven years.
To delete personal information, contact customer support by email. The request for deletion will be answered no later than a month and the deadline for the deletion of the data will be specified.
An application for transfer of personal data submitted by e-mail will be answered no later than within a month.
Customer Support identifies identity and personal information that is subject to transfer.
The e-mail address and telephone number are used to send direct marketing messages, provided the customer has given his consent. If the customer does not want to receive direct marketing notices, please select the appropriate reference in the footnote of the email or contact customer support.
Disputes relating to the processing of personal data are filed through customer support firstname.lastname@example.org or +372 5664 9578. The Supervisory Authority is the Estonian Data Protection Inspectorate (email@example.com).